Options conversationalists speak in “I’d just like to look at, listen to, consider another one” (referring to a dress, shirt, shoes, car, food, TV, etc) they want to ‘look at’ more than 1 before they make up their mind to buy … and they’ll decide when they’ve exhausted all the options!
Procedures conversationalists speak in “I want to do it this way” terms. They want steps to follow, often only one way! They are more likely to buy when you give them a step-by-step process about the product or service – how to use it, how to buy it.
As you can imagine – an Options person and a Procedures person could really be at odds with each other.
Both are great, neither is “wrong”. Depends on your Outcome.
A couple of examples for you …
At Work …
If you’re working with someone who is Options and you are Procedures … they may not get started on a project because they keep thinking of another way to go about it …it’s driving you nuts – there’s a deadline coming up, and your job’s on the line. How are you going to get them to decide on a way you can do it?
If you’re working with someone who is Procedures and you are Options … they are driving you nuts! Every time you think of another way of doing something, they disagree and go back to their same steps process, considering your need for options to be a distraction! This procedure well worked before, and it should work this time too. After all, there’s a right procedure for everything … well, at least in their world.
In Recruitment …
Make sure you know whether you are hiring an Options or Procedures person – it makes a huge difference to the job that you’re filling – on-going variant thinking v. following a specified way. Also, procedures people are more likely to attend to detail, whereas options people are more likely to link to the bigger picture of what’s going on. Each of these are strengths in their own way.
At Home …
Mum says, “I’d like to write a short story, however can’t make up my mind – it could be a children’s story, or adult fiction, or even a creative fantasy … and, will I use my computer, or hand write it for more imagination to kick in?”
Whereas Dad says, “I’ve got the best way to write a book on the computer. There’s a 15-step programme to follow – I’ll set it up for you!”
Is it a gender thing? Definitely not. Is one better? It depends … on You. People filter their worlds differently, even though there are common patterns among some.
Johnny says, “I’m with mum – I think writing by hand gives you more choices … and It’s more creative, though I think you could write an autobiography”
Sally says, “I’m with dad, I wrote my essay on the computer … it tells you exactly how to do it” – a beginning, opening the theme, a number of key developmental paragraphs, a crisis, a solution, and the close. Simple really. Every good story is that way.”
This is typical in families and the workplace. And it doesn’t have to be upsetting… it’s just a matter of recognising the differences and accepting that we are doing life this way based on our own filters of how the world works best for us. All are equally valuable, just different.
In brief … what you can do:
- If you’re Procedures … be willing to hear out the Option person’s different perspectives … they just might have a good idea that you’ve not thought about yet. Then you can choose workable procedure to put the task into action! Choose the option offered which will best achieve the outcome, and emphasise the pending deadline.
- If you’re Options … first create, brainstorm your options on how to do something. Only offer a new option to Procedures people if the option generates improvement. Then, be willing to let the Procedures person have a say in choosing the one they can do and consider best to get the result. Be willing to narrow down to one choice for action, well before project deadline. After all, someone has to put your ideas into action!
- And … Options people are great at creating procedures, but terrible at following them reliably. Procedures people are great at following and implementing procedures, but lost without a good one.
There are no “wrongs” … just language patterns, behaviours and ways of being each person develops over time that suits their mind-brain process.
These are small brief ‘samples’. You learn metaprogrammes in depth at NLP Training, enabling you to communicate much more effectively – whether with workmates, with your wider family and friends, or in your most intimate relationships.
Of course if you want to learn about Metaprogrammes in detail …and ‘how’ to move easily between them for more requisite variety, then NLP Master Practitioner Training is where that happens!
So … do you recognise these sorts of people inyour life?
So that’s just one way metaprogrammes filter … there are over a hundred of them.
And you can change if you learn how.
Give us a call if you like … Have a great day!
Mark and Eileen